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GigCalm

Frequently asked questions

Last updated:

Short answers to what people ask most. If yours is not here, write to support@gigcalm.com.

Booking an artist

What is GigCalm?

A website where you find DJs, musicians, bands and singers, see what each offers and at what price, and book a date directly with the artist. There are no agents in between.

Do I pay on the site?

No. The price shown is for information. You agree payment, any deposit and the contract directly with the artist. GigCalm takes no commission.

Do I need an account to book?

Yes. You sign up with an email and a password and fill in a short profile, as a private person or as a company. This protects artists from fake bookings. Browsing needs no account.

Why do I have to confirm my phone?

Where it is switched on, a code sent to your phone shows the artist that the booking comes from a real person. If it is off, you can book with your number alone.

How do I know the booking went through?

You see it straight away in My bookings. Depending on the artist it is confirmed at once, or it is a request that holds the time until the artist answers, usually within 24 hours (you can withdraw it any time before it starts); if nobody answers, it is cancelled and the time is released. You receive an email at each step, and the artist receives one too.

Can I choose a particular time?

You choose a service and a day, and the site shows the free start times for that service's length. Times that are already taken are not offered.

Cancelling

How do I cancel?

Open My bookings and press cancel on the booking. You can do this until the artist's cancellation deadline, a number of hours before the start.

What if the deadline has passed?

Contact the artist directly. Once you are signed in, the artist's page shows their email and, where the artist has turned it on, a WhatsApp button; after you book, the confirmation page offers a WhatsApp message with the booking details filled in. Visitors who are not signed in see the Book button only.

What if the artist cancels?

The artist must give a reason, and you receive it by email. Then you are free to book someone else.

For artists

How do I list myself?

Choose “Join as talent” and create an account. In the studio you add your services, your opening hours, your music and videos, and your page is public. Every artist gets their own page address.

What does it cost?

It is free for now. A paid subscription is planned for the future. We will announce it in advance and never charge without your agreement. There is no commission on bookings.

Can I block time off or work through lunch?

Yes. You set your own weekly hours, days off and blocked time. Nothing is carved out for you, so the day is yours to arrange.

Which music links can I add?

YouTube, SoundCloud and Mixcloud links, up to eight. The player loads only when a visitor presses play.

Privacy and your account

Who sees my details?

The artist you book sees your name, phone and email for that booking. Nobody else does, and they are never public. See the Privacy Policy for the detail.

How do I delete my account or my data?

Write to support@gigcalm.com from the address you signed up with. We will delete or anonymise your data, except what the law requires us to keep.

Which languages does the site speak?

Hebrew, English, French and Russian. Use the language menu in the header.

Questions about this page? Write to support@gigcalm.com